Recently I was listening to a news broadcast on a radio station as I drove home from work. One of the stories being read dealt with the problem of illegal dog fighting gambling taking place in a neighboring county. As upsetting as I found the prospect of people watching animals fight to the death for their financial gain, I was even more riveted by the closing line of the story. To paraphrase it said, "if you are aware of illegal animal fights taking place, call 2-1-1."
More and more agencies, programs, departments, and officials are beginning to see the value in utilizing 2-1-1 as a resource for disseminating and gathering information for their particular concerns from pre-screening callers for government assistance programs, to assessing candidates for clinical trials, to giving disaster response information, to helping register participants for special events. The list can go on!
I encourage you to consider how the services of a fully-staffed and trained call center can make your life easier in these challenging times. Only by working together can we hope to make the most of current circumstances. So ask yourself, "Got 2-1-1?"
Tuesday, December 2, 2008
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