So, 2-1-1 is going to pay my light bill, right?

Thus begins our FAQ section. Second only to what we are, the most common question is how 2-1-1 is going to provide services. The answer is that we are in the empowerment business. By that I mean, that when 2-1-1 Riverside County provides Information and Referral to resources in Riverside County, we are attempting to empower our callers. The old truism states that "Knowledge is power." Our aim is to give our callers contact information for agencies that provide the services they need. Ultimately we strive to help our caller become more self-sufficient so that if she/he has a similar need again, she/he will know how to find the help she/he needs. So it is not just information and referral, we are empowering the residents of Riverside County to seek and find the help they need to become stronger, more efficient members of society. If you are feeling the urge to say "Wow," don't let me stop you!