From any landline in Riverside County (and some wireless providers as well), community members can dial 2-1-1 toll-free or (800) 464-1123 when they have a need. On the other end a number of trained Information/Referral Specialists expertly match the caller's need with the best resources in the caller's area. The goal is not to become a clone of 4-1-1, but rather to ascertain how best to help the caller receive what she/he needs. Sometimes in asking questions the Information/Referral Specialist can discover a need the caller had not identified initially and help meet it as well.
Our next post will highlight some of the frequently asked questions we receive at 2-1-1.
A place to learn about 2-1-1 Riverside County and the services it provides the community.
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